thePAY | FAQ
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thePAY
About thePAY
Timeline
Working story
Services
Prepaid SIM top-up
E-load
- Overseas Mobile
- Games
International Calls
Other Services
Products
Korean Prepaid SIM
International Providers
Online Game
Vouchers & Utility Bills
International Calls
K-Brand
LONE
Events
Event
Notice
Customer Service
FAQ
Contact Us
App download
App Store
Google Play
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How long does it take to receive game items after purchase?
Where can I find the PIN for my Google Play or iTunes Gift Card?
I completed my payment, but I haven't received my game items (currency).
What should I do if I selected the wrong server or region for a game top-up?
How are overseas recharge amounts and exchange rates calculated?
Where can I check the supported countries and mobile carriers for overseas recharges?
Can I cancel an overseas recharge if I entered the wrong recipient number?
How long does it take for an overseas top-up to reach the recipient?
국제전화 충전 잔액에 유효기간이 있나요?
What can I do if my international call is unclear or keeps disconnecting?
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