thePAY | FAQ
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thePAY
About thePAY
Timeline
Working story
Services
Prepaid SIM top-up
E-load
- Overseas Mobile
- Games
International Calls
Other Services
Products
Korean Prepaid SIM
International Providers
Online Game
Vouchers & Utility Bills
International Calls
K-Brand
LONE
Events
Event
Notice
Customer Service
FAQ
Contact Us
App download
App Store
Google Play
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How long does it take to receive game items after purchase?
Where can I find the PIN for my Google Play or iTunes Gift Card?
I completed my payment, but I haven't received my game items (currency).
What should I do if I selected the wrong server or region for a game top-up?
How do I top up and use Zing Xu?
thePAY | FAQ | Waiting time for pending game top-ups
How to check if a game product is unavailable?
How are game top-up refunds processed?
How do I inquire if the game top-up fails?
How do I purchase Bigo Live Diamonds?
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